CRM features side by side, for insurance agents

Every CRM an insurance agency can buy, in one place

A reference listing of the CRM and agency-management platforms available to insurance businesses: what they cost, what they include, how far they bend, and who each one suits. It is not a buying recommendation and not an independent review. It is the menu, laid out the same way for every product, so someone unfamiliar with the market can see the choices in one place.

The top three

Ranked by the published weighting. Every score and its reasoning is on the methodology page.

Scored against the published criteria, which are weighted for a small or mid-sized agency. The listing below is the point of the site; this is one way to sort it. Methodology · See the scored comparison

Every CRM in this listing A–Z

24 platforms insurance agencies actually shop for, ordered by visitor upvotes (unverified, one per connection; ties by score). Sort A to Z or by score with the buttons. What each one costs, what it includes, and the kind of business it suits. No endorsement: read the entries and pick.

Sort by Scores are the published 0–10 criteria; price score rewards a lower, published price. Upvotes are unverified visitor votes, one per connection, and never change a score or the ranking.
18

AgencyBloc AMS+

Insurance-specific AMS and CRM

The most insurance-native platform in this comparison, aimed squarely at life, health, senior and group benefits agencies. Commission processing is its standout strength. Pricing and access are entirely sales-led.

$109 per user/mo quoted; +$60 with phone, +$20 commissions

  • Health, life, senior market and group benefits agencies
  • Agencies whose real pain is commission reconciliation
Read more
17

AgencyZoom

Insurance sales and retention platform

A sales, onboarding and retention layer for insurance agencies, strongest for producer accountability, lead follow-up and renewal retention. Frequently deployed on top of an existing agency management system.

From ~$49–$149 per month (reported); quoted per agency

  • Agencies focused on producer accountability and goals
  • P&C agencies with a dedicated sales team
Read more
24

AgentCubed

Insurance-specific CRM with lead distribution

An enterprise platform that combines lead capture and rules-based lead distribution, a CRM and policy management for Medicare, accident and health, and P&C sales teams. It is aimed at agencies, carriers and call centers that route leads at volume. Pricing and access are sales-led.

Not published; demo and quote required

  • Multi-agent agencies and call centers that buy and distribute leads at volume
  • Organizations selling across Medicare, health and P&C that want one lead and policy system
Read more
20

Applied Epic

Enterprise agency management system

The agency management system large and mid-sized agencies standardise on, covering personal lines, commercial lines and benefits in one book of record. Deep, established, and sold entirely through a sales and implementation process.

From ~$500–$1,000 per month (reported); quoted, plus implementation

  • Mid-sized and large agencies, roughly 10 producers and up
  • Multi-location agencies and brokerages needing one book of record
Read more
8

Better Agency

Insurance CRM and AMS

A sales-driven CRM and agency management system built by agency owners for property and casualty agencies, with quote-and-cross-sell automation as the organising idea rather than record keeping.

From ~$149 per month for 3 users, ~$35 each after (reported)

  • Small and mid-sized P&C agencies focused on growth
  • Agencies wanting CRM and AMS in one subscription
Read more
22

careCycle

Insurance-specific CRM and dialer for Medicare and ACA agencies

A young agency operating system for Medicare and ACA agencies, backed by Y Combinator (W25). It combines a CRM, a dialer, a unified inbox shared by agents and AI employees, an AI receptionist and a two-way HealthSherpa Medicare integration. Pricing is per active policy plus usage, with no published figures.

Per active policy plus usage; seats at no charge; rates not published

  • Telesales and call-center Medicare agencies that want dialer, CRM and enrollment in one system
  • Agencies already enrolling Medicare through HealthSherpa
Read more
2

ChronosCodex

Insurance-specific CRM

A household-centred CRM built specifically for health, ACA, Medicare and life agencies, with policies, SMS, email, calling and documents in one system rather than assembled from parts. It is the product this site's publisher operates.

Free for 1 user; $29 to $499 per month with 1 to 20 seats per plan; extra seats $15 per user per month on Agency and Brokerage only

  • Health, ACA, Medicare and life agencies
  • Agencies that want policies, SMS, calling and email in one subscription
Read more
10

Close

General-purpose sales CRM

A sales CRM built around calling and email, aimed at small teams that work the phone. Calling is native rather than an integration, which is unusual at this price, but there is nothing insurance-specific in it.

$9–$139 per user/mo (annual), calling billed on top

  • Solo agents and small phone-driven teams
  • Agencies working bought leads by phone
Read more
23

EZLynx

P&C rating and agency management

A comparative rating engine with an agency management system attached, dominant in personal lines property and casualty. Powerful in its lane and largely irrelevant outside it.

From ~$129; typically $178–$376 per month (reported), module-based

  • Personal-lines P&C agencies that quote all day
  • Agencies that need comparative rating above everything else
Read more
3

GoHighLevel

Marketing automation platform

An agency-oriented marketing and sales automation platform with funnels, pipelines, SMS, email, calling and white-labelling. Insurance agencies use it heavily for lead generation and follow-up, but it has no concept of a policy or a renewal.

$97–$497 per month, plus SMS/email/phone usage

  • Agencies whose bottleneck is lead follow-up, not record keeping
  • IMOs and FMOs reselling a platform to a downline
Read more
19

HawkSoft

Agency management system

A long-established agency management system aimed at independent property and casualty agencies, known for a workflow built around the service conversation rather than the data entry screen.

~$250/mo base plus ~$94 per user (reported)

  • Independent personal-lines P&C agencies
  • Agencies of roughly 3 to 30 staff wanting a service-first workflow
Read more
5

HubSpot Sales Hub

General-purpose CRM

A polished general-purpose CRM with the best free training programme in the category. Excellent as a sales and marketing system; like Zoho, it has no insurance data model, and it becomes expensive quickly at the Professional tier.

Free for 2 users; ~$20–$150 per seat/mo, onboarding fees above Starter

  • Agencies that value fast staff onboarding and structured training
  • Teams already using HubSpot for marketing
Read more
7

InsuredMine

Insurance-specific CRM

A CRM and sales pipeline built only for insurance agencies, designed to sit alongside an agency management system rather than replace it. Strong on client engagement and pipeline visibility.

$1 for a 14-day trial; per-user rates not published

  • Agencies that already have an AMS and need CRM and engagement on top
  • Agencies that want a client-facing mobile app
Read more
13

Insureio

Insurance-specific CRM for life and annuity agents

A low-cost CRM built for life insurance producers, combining lead and case management with embedded life, final expense and annuity quoters and a one-page drop-ticket application handled by partner Pinney Insurance. It does not describe health, ACA or Medicare tools.

$25 to $75 per month by plan; 30-day trial

  • Independent life, final expense and annuity agents who want quoting and CRM in one low-cost tool
  • Agents who contract through Pinney Insurance and want drop-ticket case handling
Read more
14

Jenesis Software

Agency management system

A long-running agency management system for small and mid-sized independent agencies, with a cloud product, JenesisNow, aimed at agencies that want policy management without enterprise complexity.

~$50–$70 per user/mo (reported), plus a base fee per location

  • Small independent P&C agencies, roughly 1 to 10 staff
  • Agencies replacing paper or spreadsheet policy tracking
Read more
6

MedicarePRO CRM

Insurance-specific CRM (Medicare)

A low-cost CRM built for Medicare agents and agencies, with client profiles that hold drugs, pharmacies and providers, commission statement processing, and connections to the SunFire, ConnectureDRX and HealthSherpa Medicare enrollment tools.

$45/mo (1 staff) or $55/mo (3 staff); first month not billed

  • Independent Medicare agents who want a low-cost CRM with a free first month
  • Agents who enroll through SunFire, ConnectureDRX PlanCompare Edge or HealthSherpa Medicare
Read more
11

Momentum AMP (formerly NowCerts)

Agency management system

A full agency management system with certificates, policies, endorsements, commissions and ACORD forms, aimed at agencies that need AMS record-keeping rather than a marketing tool. Sold as NowCerts until the 2024 rebrand to Momentum; logins and training still run on nowcerts.com.

$119 to $419 per month (1 to 5 users), $54 per extra seat; voice and automation extra

  • Small and mid-sized agencies needing certificates and ACORD forms
  • Commercial lines agencies with servicing workloads
Read more
4

Pipedrive

General-purpose sales CRM

A pipeline-first sales CRM that is easy to learn and inexpensive to start. It has no insurance concepts at all, which makes it simple for new-business tracking and unsuitable on its own as a book of record.

$14–$79 per seat/mo (annual); $24–$99 monthly

  • Solo producers and small teams tracking new business only
  • Agencies that keep policies in a carrier portal or separate AMS
Read more
16

ProducerMAX

Insurance-specific CRM (Medicare)

A low-cost, mobile-centered CRM for Medicare agents that unifies carrier spreadsheets, completes CMS Scope of Appointment forms and sends client self-service links, with Enterprise tools for carriers and lead generators to distribute leads and outreach campaigns to agents.

$35/mo per agent or $30/user/mo for agencies; 30-day trial

  • Independent Medicare agents who work mainly from a phone or tablet
  • Agents who receive carrier book-of-business spreadsheets and want them in one place
Read more
15

Ringy

Sales CRM with built-in calling and texting, marketed to insurance agents

A lead follow-up CRM with a built-in cloud softphone, texting and email drip campaigns, sold on one published plan and positioned for insurance agents working purchased leads. It covers the sales conversation rather than the book of business: vendor pages do not describe policy, commission or carrier records.

$119/mo with 1,000 min and 1,000 texts; then $0.01 each; power dialer +$70

  • Phone-heavy agents and small teams working purchased leads
  • Agencies that buy leads from vendors Ringy already integrates with
Read more
12

Salesforce Sales Cloud

Enterprise CRM platform

The largest CRM platform in the market and the most configurable thing on this list. An insurance agency can build almost anything on it, which is exactly the cost: everything insurance-specific is something you or a partner build.

Free tier; $25–$550 per user/mo depending on edition

  • Large agencies and brokerages with an admin or IT partner
  • Organisations standardising several business lines on one platform
Read more
9

Smart Agent CRM

Insurance-specific CRM (built on Salesforce)

A Salesforce-based CRM packaged for health and Medicare agents, with household, carrier and policy records, digital Scope of Appointment, and optional carrier sync and commission reconciliation modules.

$95/license/mo (12-mo min) or $800-$900/license/yr; commissions add-on extra

  • Health and Medicare agencies that want Salesforce without building the insurance model themselves
  • FMOs, IMOs and call centers buying 10 or more licenses
Read more
21

VanillaSoft

Sales engagement platform

A queue-based sales engagement and dialling platform used by high-volume phone teams, including insurance call floors. It manages the calling motion, not the book of business.

~$25–$80 per user/mo (reported); seat minimum applies

  • Insurance call centres and lead-buying operations
  • Telemarketing and appointment-setting teams
Read more
1

Zoho CRM

General-purpose CRM

A mature, inexpensive, very configurable general-purpose CRM with an enormous surrounding product suite. It knows nothing about insurance out of the box: every policy, renewal and commission concept is something you model yourself using custom modules.

Free for 3 users; $14–$52 per user/mo (annual)

  • Agencies with an in-house builder or a Zoho partner
  • Teams already standardised on Zoho One
Read more

What each one costs

Published prices are quoted from the vendor's own page. Where a vendor publishes nothing, we say so and cite the third-party directory that reports a figure. Researched 2026-09-04.
ProductPublished priceStarting costSelf-serve
AgencyBloc AMS+
Insurance-specific AMS and CRM
No $109 per user/mo quoted; +$60 with phone, +$20 commissions No
AgencyZoom
Insurance sales and retention platform
No From ~$49–$149 per month (reported); quoted per agency No
AgentCubed
Insurance-specific CRM with lead distribution
No Not published; demo and quote required No
Applied Epic
Enterprise agency management system
No From ~$500–$1,000 per month (reported); quoted, plus implementation No
Better Agency
Insurance CRM and AMS
No From ~$149 per month for 3 users, ~$35 each after (reported) Partial
careCycle
Insurance-specific CRM and dialer for Medicare and ACA agencies
No Per active policy plus usage; seats at no charge; rates not published No
ChronosCodex
Insurance-specific CRM
Yes Free for 1 user; $29 to $499 per month with 1 to 20 seats per plan; extra seats $15 per user per month on Agency and Brokerage only Yes
Close
General-purpose sales CRM
Yes $9–$139 per user/mo (annual), calling billed on top Yes
EZLynx
P&C rating and agency management
No From ~$129; typically $178–$376 per month (reported), module-based No
GoHighLevel
Marketing automation platform
Yes $97–$497 per month, plus SMS/email/phone usage Yes
HawkSoft
Agency management system
No ~$250/mo base plus ~$94 per user (reported) No
HubSpot Sales Hub
General-purpose CRM
Yes Free for 2 users; ~$20–$150 per seat/mo, onboarding fees above Starter Yes
InsuredMine
Insurance-specific CRM
No $1 for a 14-day trial; per-user rates not published Yes
Insureio
Insurance-specific CRM for life and annuity agents
Yes $25 to $75 per month by plan; 30-day trial Partial
Jenesis Software
Agency management system
No ~$50–$70 per user/mo (reported), plus a base fee per location No
MedicarePRO CRM
Insurance-specific CRM (Medicare)
Yes $45/mo (1 staff) or $55/mo (3 staff); first month not billed Yes
Momentum AMP (formerly NowCerts)
Agency management system
Yes $119 to $419 per month (1 to 5 users), $54 per extra seat; voice and automation extra Partial
Pipedrive
General-purpose sales CRM
Yes $14–$79 per seat/mo (annual); $24–$99 monthly Yes
ProducerMAX
Insurance-specific CRM (Medicare)
Yes $35/mo per agent or $30/user/mo for agencies; 30-day trial Yes
Ringy
Sales CRM with built-in calling and texting, marketed to insurance agents
Yes $119/mo with 1,000 min and 1,000 texts; then $0.01 each; power dialer +$70 Yes
Salesforce Sales Cloud
Enterprise CRM platform
Yes Free tier; $25–$550 per user/mo depending on edition Yes
Smart Agent CRM
Insurance-specific CRM (built on Salesforce)
Yes $95/license/mo (12-mo min) or $800-$900/license/yr; commissions add-on extra Partial
VanillaSoft
Sales engagement platform
No ~$25–$80 per user/mo (reported); seat minimum applies No
Zoho CRM
General-purpose CRM
Yes Free for 3 users; $14–$52 per user/mo (annual) Yes

What each one includes

The same feature list applied to every product.

Compare features →