Applied Epic
The agency management system large and mid-sized agencies standardise on, covering personal lines, commercial lines and benefits in one book of record. Deep, established, and sold entirely through a sales and implementation process.
What it costs
No public rate card. Third-party analyses report entry around $500–$1,000 per month, quoted per user and per module, with separate implementation fees, and note that agencies of ten or more users commonly run well above $2,000 per month.
Trial and access: Demo and quote only; no public trial or self-serve signup.
Who it suits
- Mid-sized and large agencies, roughly 10 producers and up
- Multi-location agencies and brokerages needing one book of record
- Commercial lines agencies with accounting and audit requirements
- Agencies already inside the Applied ecosystem
What it includes
| Insurance workflow | |
|---|---|
| Policy & renewal records | Included |
| Commission tracking | Included |
| ACORD forms & certificates | Included |
| Comparative rating / quoting | Via integration |
| Carrier records & downloads | Included |
| Producer licensing tracking | Not stated |
| Health insurance quoting | |
| Household records (members under one client) | Not stated |
| ACA marketplace quoting | Not stated |
| HealthSherpa connection (ACA) | Not stated |
| HealthSherpa connection (Medicare) | Not stated |
| Medicare plan comparison | Not stated |
| Individual Medicare quotes (drugs, pharmacy) | Not stated |
| SunFire quoting connection | Not stated |
| Provider network lookup | Not stated |
| Disruption alerts (carrier exits, network changes) | Not stated |
| Plan exit and network map | Not stated |
| Client communication | |
| Integrated phone system | Not stated |
| Integrated SMS | Not stated |
| Integrated email | Not stated |
| Integrated fax | Not stated |
| Integrated invoicing & payments | Not stated |
| AI receptionist | Not stated |
| Client portal | Included |
| E-signature | Not stated |
| Platform | |
| Workflow automation | Included |
| Custom fields & objects | Not stated |
| Public API | Included |
| Integration marketplace | Included |
| White-label / rebranding | Not offered |
| Mobile app | Included |
| Multi-language interface | Not stated |
| Reporting & dashboards | Included |
| Buying it | |
| Published price list | Not offered |
| Free plan | Not offered |
| Free trial | Not offered |
| Self-serve signup | Not offered |
What it does well
- The deepest book-of-record in this list: personal lines, commercial lines and benefits under one system.
- Backed by Applied Systems, the largest vendor in agency software, with a long track record and a wide partner ecosystem.
- Strong accounting, carrier download and reporting for agencies that need audit-grade records.
- Scales to multi-location agencies and brokerages without changing systems.
Where it falls short
- The most expensive and least transparent option here: nothing is published and implementation is a project, not a signup.
- Overbuilt for a solo producer or a small health and life shop.
- Implementation and training are typically measured in weeks or months.
- Marketing and client-messaging capability is thin compared with the CRM-first tools.
See it in motion
Videos are hosted on YouTube and load only when you click. We link independent walkthroughs where they exist, not only vendor marketing.
Official documentation
Sources
Everything on this page traces back to one of these. Checked 2026-09-04.
Reviews from agents
Written by people who use or have used Applied Epic. Each review shows the reviewer's name, agency and state, and a person reads it before it appears. We do not edit the wording. Reviews never change a score or the ranking.
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